lovejili Privacy Policy – Understand How Your Data Is Handled

When you register for an account on lovejili, we collect personal information that is necessary to create and manage your account, process your transactions, and comply with applicable laws in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details associated with your chosen deposit method such as GCash or Maya. We also collect identity verification documents when required to confirm that you meet the minimum age requirement of 21 years old and to satisfy our obligations under Philippine anti-money laundering regulations. During your use of the platform, we automatically collect technical data such as your device type, operating system, browser version, IP address, and session activity logs; this information helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. We do not collect sensitive personal information beyond what is strictly necessary for the purposes described in this policy, and we will always inform you at the point of collection if we require additional data for a specific purpose. Your information is collected directly from you during registration and account use, and we do not purchase or obtain personal data from third-party data brokers. Understanding what we collect and why is the first step toward feeling confident that your information is in safe hands when you use the lovejili platform.

The personal information you provide is used primarily to operate your account, process deposits and withdrawals in Philippine Pesos, verify your identity, and deliver the sports betting and game lobby services available on the platform. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or this Privacy Policy; we do not send unsolicited marketing messages without your consent. Your data may be shared with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification services, and cloud infrastructure providers, all of whom are contractually required to handle your information securely and only for the purposes we specify. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when we are legally required to do so, or when disclosure is necessary to protect the rights, safety, or property of lovejili, our players, or the public. We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes under any circumstances. Any third-party service provider we engage is carefully evaluated to ensure they maintain data protection standards consistent with applicable Philippine law. If you have questions about the specific parties we share data with, you may contact us through the support channel listed on this platform.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules, and lovejili is committed to honouring those rights in a timely and transparent manner. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or outdated, and to ask us to delete your data in circumstances where we no longer have a lawful basis to retain it. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and, where technically feasible, request a portable copy of your data in a structured and commonly used format. To exercise any of these rights, please contact us through the support channel listed on this platform; we will respond to verified requests within the timeframe required by applicable law and will not charge a fee for reasonable requests. Please note that some requests may be subject to limitations where retaining or processing your data is necessary to comply with a legal obligation, to resolve a dispute, or to enforce our Terms and Conditions. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to review our Terms and Conditions alongside this policy for a complete picture of how your account and information are managed on the platform.